Privacy Policy

Privacy Policy

Last Updated: October 2, 2023

1. Introduction

Welcome to Alberta Mortgage Loans, operated by CraftMortgages (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, (“Website”). By accessing or using our Website, you consent to the practices described in this policy.

2. Information We Collect

a. Personal Information

We may collect the following types of personal information:

  1. Contact Information: Name, address, phone number, email address.
  2. Financial Information: Information related to your mortgage application or inquiry.
  3. Identification Information: Government-issued ID, Social Insurance Number (SIN), or similar identification documents as required by law.

b. Automatically Collected Information

We may collect certain information automatically when you visit our Website, including:

  1. Log Data: Information about your interactions with our Website, such as your IP address, browser type, pages viewed, and the date and time of your visit.
  2. Cookies: Cookies are small data files stored on your device. We use cookies to improve the user experience and for analytics.

3. How We Use Your Information

We may use your information for the following purposes:

  1. To provide you with mortgage loan services, including processing applications and inquiries.
  2. To communicate with you about our services, updates, and offers.
  3. To improve our Website, products, and services.
  4. To comply with legal obligations and regulatory requirements.

4. Sharing Your Information

We may share your personal information with:

  1. Service Providers: Third-party service providers who assist us in delivering our services, including mortgage underwriters and credit agencies.
  2. Legal Authorities: When required by law or in response to legal requests, such as court orders, subpoenas, or government inquiries.
  3. Business Partners: With your consent or as otherwise required by law.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the security of your data.

6. Your Rights

You have the following rights regarding your personal information:

  1. Access: You can request access to the personal information we hold about you.
  2. Correction: You can request corrections to inaccuracies in your personal information.
  3. Deletion: You can request the deletion of your personal information.
  4. Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our Website.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

CraftMortgages Address: 2207 90b St SW, Edmonton, AB Email: